What you'll do
- Answer customer questions by phone, email and chat
- Solve problems, or find the colleague who can
- Register every contact correctly in our systems
- Follow up on complaints and make things right
- Share recurring problems so we can solve them for good
Who you are
- Customer-friendly and patient
- Experience in customer service is a plus
- Good with computers
- Solution-oriented and calm under pressure
- Fluent in Dutch and/or French, good English
What we offer
- Competitive salary
- Work from home part of the week
- Meal vouchers
- Training and learning budget
- A warm, supportive team
Questions for applicants
- Which languages do you speak, and how well?
- When can you start?