What you'll do
- Onboard new customers and be their go-to person
- Help customers succeed, and spot when they need us
- Turn feedback into improvements, with the product team
- Grow accounts by finding new ways we can help
- Follow up on customer health and satisfaction
Who you are
- 2+ years in customer success, account management or support
- Patient, structured and genuinely helpful
- Comfortable with software, and quick to learn new tools
- Strong communication skills
- Fluent in Dutch and/or French, good English
What we offer
- Competitive salary
- Work from home part of the week
- Laptop and smartphone
- Training and learning budget
- Yearly bonus
Questions for applicants
- Which languages do you speak, and how well?